Andy's Store: Return Policy


New Computer Products:

30 day return or exchange period after the original purchase date. The receipt must be sent a with item or items for your refund or exchange. There is a 20% restocking fee for items all items.

The Items below will qualify for a refund or exchange. For more information contact customer support.

Software Peripherals Printers
Hardware (hard drives, adapter cards, CD/DVD drives) Computer Systems Scanners
Accessories (adapters, connectors, cables, converters) Monitors Books and Manuals

Open Products or Damaged Products

There is a 20% restocking fee for items that have been opened, missing items form box or container. If item or items becomes damaged or is damage upon the return a 10% fee is added. A refund or exchange is given. 

Damaged products or products not working properly you will get an exchange or refund for that item.


Used Computer Products: 

15 day return or exchange period after the original purchase date. The receipt must be sent a with item or items for your refund or exchange. There is a 20% restocking fee for used computer products. Used products are in limited quantities and you may not get a exchange for that items. To find out if the used item that you bought are available and want an exchange contact customer support.

The Items below will qualify for a refund or exchange. For more information contact customer support.

Software Peripherals Printers
Hardware (hard drives, adapter cards, CD/DVD drives) Computer Systems Scanners
Accessories (adapters, connectors, cables, converters) Monitors Books and Manuals

Damaged Products

If used products are damage or are not working properly you will get an exchange or refund for that item.