New Computer Products:
30 day return or exchange period after the original purchase date. The receipt must be sent a with item or items for your refund or exchange. There is a 20% restocking fee for items all items.
The Items below will qualify for a refund or exchange. For more information contact customer support.
Software | Peripherals | Printers |
Hardware (hard drives, adapter cards, CD/DVD drives) | Computer Systems | Scanners |
Accessories (adapters, connectors, cables, converters) | Monitors | Books and Manuals |
Open Products or Damaged Products
There is a 20% restocking fee for items that have been opened, missing items form box or container. If item or items becomes damaged or is damage upon the return a 10% fee is added. A refund or exchange is given.
Damaged products or products not working properly you will get an exchange or refund for that item.
Used Computer Products:
15 day return or exchange period after the original purchase date. The receipt must be sent a with item or items for your refund or exchange. There is a 20% restocking fee for used computer products. Used products are in limited quantities and you may not get a exchange for that items. To find out if the used item that you bought are available and want an exchange contact customer support.
The Items below will qualify for a refund or exchange. For more information contact customer support.
Software | Peripherals | Printers |
Hardware (hard drives, adapter cards, CD/DVD drives) | Computer Systems | Scanners |
Accessories (adapters, connectors, cables, converters) | Monitors | Books and Manuals |
Damaged Products
If used products are damage or are not working properly you will get an exchange or refund for that item.